whatsapp business api integration with crm

So who is this WhatsApp Business? Is it different or what? The answer is, it was still in the same realm as WhatsApp, developed by Facebook, but an enhanced extension of it that is built especially for businesses. Video calls, texting, sending media, etc. Using OneTalk to Boost Your WhatsApp Business Account.WhatsApp Business API: The Ultimate Guidelines.Communicate with colleagues or employees.4 Great Use Cases of WhatsApp Business/WhatsApp Business API.There is an analysis of customer interaction data.Integration with customer service services such as CRM.Your account appears as WhatsApp Business.Why? Because WhatsApp is a free, reliable, secure, and widely available messaging platform to use as your brand’s messaging platform. If the answer to all those questions is yes, then it is the right decision to use WhatsApp. Deliver an omnichannel messaging experience to boost your brand?.Process orders, requests, and payments in real-time in one app?.Answer more messages and customer queries with less time and prepare automated responses when you are not available?.Build a healthy relationship with your customer?.Engage your customer in your company’s daily activities?.It was not a wonder that Facebook decided to expand this product to balance its potential for business with WhatsApp Business and WhatsApp Business API. It can also be used for your business too. That's right: WhatsApp isn't just for sending messages to your co-workers or sending media messages to your family who lives in another city.

WhatsApp can be just as important to your brand as any other messaging app. With more than 2 billion active users, this app is also a hit with online shops. The popularity of WhatsApp messages has grown steadily, especially in this current pandemic era.

Whatsapp business api integration with crm